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If working in a template – once all new styles have been applied save the Template – PoliteMail > Save As Template (You should create a new email from the template and do another Preflight Test Send to check that all changes are now stored with the template)

You will need to create styles for each of the font treatments that did not hold when you sent the Preflight test (repeat steps 5 – 14) Be sure to select and apply the style to any text within the email that requires the same treatment The newly defined style will now show up in the Style list and the Style ribbon. Select the radio button Only in this document – you do not need to select all new documents based on this template as this refers to Outlook templates At the bottom of the menu select to Add to the Styles gallery (this will allow you to use the same style easily within the email if there are other sections that require it)ġ1. Give the Style a name that will make sense to you, i.e. Click on the middle icon on the bottom of the Style Inspector to create a New Styleĩ. Check that the selected text in the top box is the newly formatted textĨ. Click on the 1st small icon at the bottom of the Style Inspector to Reveal Formattingħ. It can be just one word instead of a whole sentence.Ħ. Select the newly edited text (in the correct format). Select the text that isn’t holding the format, and make your font modifications, i.e. Within the Change Styles section click the expander arrow in the lower right corner to bring up the styles menuĪt the bottom of the styles menu click on the middle icon to bring up the Style InspectorĤ. Open the template or email message that is exhibiting font display problems.ģ. If that doesn’t work, try adding your font preferences to the Styles menu.ġ. UNcheck the “Use Cascading Style Sheets (CSS) for appearance of messages (if it is enabled)Īdding Font Preferences to the Styles Menu.Scroll down to the Message Format section.In Outlook, go to File > Options > Mail.Uncheck Cascading Style Sheets (CSS)įirst, try UNchecking Cascading Style Sheets (CSS). If you notice that your font size, style or color changes are not holding you can use the following steps to correct the message/template. This can affect stored PoliteMail templates in Outlook 2016 and email messages, and generally happens when changing font styles in a section of your email message/template that varies from the brand theme.Ĭheck your emails before sending by doing a Preflight Test Send. Microsoft Outlook 2016 combines style/theme code for fonts when saving and forwarding html emails, different than previous versions of Outlook. These same messages may view as revisedon systems running older versions of Outlook. If you are using Outlook 2016 with PoliteMail you may notice that certain font style revisions such as font size, bold/italic or font color may not hold within your templates or email messages.